MangoMap Limited uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service. Although we own the code, databases, and all rights to the Service, you retain all rights to your User Data.
We read and then store your data on our servers. For data storage we use Amazon Web Services (“AWS”) and is protected by Amazon’s security and environmental controls. On AWS we use RDS Postgres (us-east region) with AES-256, block-level storage encryption at both transit and rest.
Mango maintains a strict policy for assigning and distributing keys which may access any production or development systems.
All server requests to Mango are sent and received via SSL (secure socket layer) which uses a 256-bit encryption validated by GeoTrust.
No employee of the Service has access to private repositories of User Data unless required and only then with the consent of an authorized Account holder in the pursuit of technical support. Staff working directly in the file store access a compressed database.
Our Support staff may log into your account to access settings related to your support issue. When working a support issue we do our best to respect your privacy as much as practicable, accessing only the files and settings needed to resolve your issue.
In the event of a loss of data or potential security breach, you will be contacted immediately and be kept updated in real-time as we assess the situation. We will quickly take any measures necessary to secure and recover your data. A full incident report will be made available by us should any incidents occur.
Mango may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Mango primary account holder account or by placing a prominent notice on our site.
In the EU? Learn more about our GDPR compliance.